tickLinks mission is to connect the teachers to allow them to be more productive and successful. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.
We are a social network and online platform for teachers, parents and students. Users visit our website to find learning material and to connect with others to find and share information.
Our registered users (“Members”) share their contact details, professional identities, post and view relevant content, engage with their network and share their opinions and thoughts. Some educational content and data is viewable to non-members also (“Visitors”).
DATA CONTROLLERS AND CONTRACTING PARTIES
Data We Collect
DATA YOU PROVIDE TO US
Registration - To create an account you need to provide data including your name, email address and/or mobile number, and a password.
Profile - You can choose to provide information on your profile, such as your education, work experience, skills, photo, school, city or area etc.. This is optional.
You name and profile information may be visible to other users.
DATA FROM OTHERS
Learning Material - You and others may post Teaching learning material with images, documents, videos, web links, notes et… and make it available as part of our Services, including, as permitted by your settings, in notifications to others. What learning material you post can be seen by others – depending on the settings. Similarly you can see teaching material posted by others.
We log your visits and use of our Services, including mobile apps. We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology, such as when you view or click on content (e.g., learning video) perform a search, install or update one of our mobile apps, share articles. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.
We collect information when you read content, post content, post your reactions like helpful, comment, rating etc.. on posts.
School administrators need to collect location data for school visits done by teacher coordinators or other such assignments. Such data is collected only when a user explicitly fills a form in tickLinks application - requiring location. The user is notified of this and this data is only available to school authorities.
How We Use Your Data
We use your data to provide, support, personalize and develop our Services.
We use the data that we have about you to provide and personalize our Services, including with the help of automated systems and inferences we make, so that the educational content and information can be more relevant and useful to you and others.
USE EDUCATIONAL CONTENT
Our Services help you to rapidly find good educational content as may be relevant to teachers, students and parents.
POST EDUCATIONAL CONTENT
Our Services allow you to post educational content within your community or to the open public community.
MODERATING AND CURATING CONTENT
Our services allow you to moderate the content from the community so that the relevant content can be maintained and help others to see and use high quality content.
We will contact you through email, mobile phone, notices posted on our websites or apps, messages to your tickLinks inbox, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use our Services, content updates, reminders for events. These messages could be sent to you based on your preference for certain type of content on the platform.
We use data to help you and fix problems.
We use data (which can include your communications) to investigate, respond to and resolve complaints and for Service issues (e.g., bugs).
INSIGHTS THAT DO NOT IDENTIFY YOU
We use data to generate insights that do not identify you.
We use your data to produce and share insights that do not identify you. For example, we may use your data to generate statistics about the quality of the content based on viewership, or the subjects that are more preferred or the educational content areas that need attention.
SECURITY AND INVESTIGATIONS
We use data for security, fraud prevention and investigations.
We use your data (including your communications) for security purposes or to prevent or investigate possible fraud or other violations of our User Agreement and/or attempts to harm our Members, Visitors or others.
How We Share Information
Any data that you include on your profile and any content you post or social action (e.g., likes, comments, shares) you take on our Services will be seen by others. The teaching learning material that you upload is also seen by others – depending on settings.
We may use others to help us with our Services. We use others to help us provide our Services (e.g., AWS hosting, software development & maintenance, analysis, audit etc..). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others.
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
CHANGE IN CONTROL OR MERGER
Other Important Information
We keep most of your personal data for as long as your account is open. The educational posts made by you will remain live on tickLinks. These will be removed – only by the community as per “Flag to Delete” link process.
We keep some of your data even after you close your account. If you choose to close your tickLinks account, your personal data will generally stop being visible to others on our Services within 24 hours.
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
You can contact us at contact@tickLinks.com to resolve any complaints.